Welcome to the official website and digital platforms of Dubai Medical University Hospital (DMUH). By accessing or using our website, mobile application, or any digital services offered by DMUH, you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, please refrain from using our services.

These terms are governed by the applicable laws and regulations of the United Arab Emirates, including federal and emirate-specific healthcare and data protection legislation.

1. Acceptance of Terms

By accessing this website or using our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use. DMUH reserves the right to amend these terms at any time without prior notice. Continued use of the platform following such changes indicates your acceptance of the updated terms.

2. Purpose of the Website

The DMUH website and mobile application are designed to provide:
Information about our medical services, doctors, departments, and specialties.

Educational content related to healthcare.

Access to patient services such as appointment bookings, inquiries, and feedback submission.

Digital support and engagement tools for patients, students, and healthcare professionals.

The information provided is intended for general informational purposes only and should not be considered medical advice or a substitute for professional consultation.

3. User Conduct

You agree to use the website only for lawful purposes and in a manner that does not:
Infringe upon the rights or restrict the use of the platform by other users.

Violate any local, national, or international laws or regulations.

Introduce any harmful software, viruses, or malicious code.

Misrepresent your identity or impersonate any person or entity.

DMUH reserves the right to suspend or terminate access to users who engage in any prohibited behavior.

4. Intellectual Property Rights

All content on the DMUH website, including but not limited to text, graphics, logos, icons, images, audio, video, and software, is the property of DMUH or its licensed partners and is protected by applicable copyright, trademark, and intellectual property laws.
You may not copy, reproduce, republish, transmit, or distribute any part of the content without prior written consent from DMUH, except for personal, non-commercial use.

5. Third-Party Links

Our website and application may contain links to external websites not operated by DMUH. These links are provided for convenience and informational purposes only. DMUH is not responsible for the content, security, or privacy practices of these third-party websites. Accessing them is at your own risk, and you should review their terms of use and privacy policies.

6. Disclaimer of Warranties

While DMUH endeavors to ensure that the content on its platforms is accurate and up to date, we make no representations or warranties, express or implied, regarding the accuracy, completeness, reliability, or availability of any content.
The services and content are provided “as is” without warranty of any kind. DMUH disclaims all warranties, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

To the fullest extent permitted by law, DMUH will not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to your use of or inability to use the website or its content, including but not limited to damages from data loss, system failure, or interruptions in service.

8. Account and Security

If you register for any DMUH digital services that require login credentials, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify DMUH immediately of any unauthorized use of your account or any breach of security.
DMUH is not liable for any loss or damage resulting from your failure to protect your login information.

9. Jurisdiction and Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from or in connection with the use of this website shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.

10. Contact Information

For questions, feedback, or concerns about these Terms of Use, please contact:
Dubai Medical University Hospital (DMUH)
Email: info@dmuh.ae
Phone: 04 212 0000
Location: 56 33rd St – Muhaisnah – Muhaisnah 1 – Dubai